FAQs & How to – Instasponse

FAQs

What is Instasponse.ai?

Instasponse.ai is a sophisticated add-on replier assistant meticulously crafted for hotels and villas in the hospitality industry. Tailored for seamless communication, it creates personalized responses for guest requests and reviews, ensuring instant and efficient interactions. Specifically, Instasponse.ai excels in generating customized responses for extranets, catering to major OTAs like booking.com to enhance your visibility and reputation within the online travel ecosystem.

Is instasponse.ai free to use?

Absolutely! The main extension is entirely free, and we even provide you with X complimentary credits to get started. If you’re pleased with our service, additional credits can be purchased on our website at instasponse.ai.

How does Instasponse.ai works and how it integrate with major Online Travel Agencies (OTAs)?

Instasponse.ai seamlessly integrates with the message centers and review centers of the platforms of major Online Travel Agencies (OTAs) like booking.com and Expedia. This ensures that your communication is optimized for these platforms.
Once you receive a guest request or a review on these OTAs, you simply press the extension button, and Instasponse.ai instantly provides you with a response—you may choose from short or long, either formal or informal.

Is it possible to utilize instasponse.ai for services on booking.com?

Yes, you can use instasponse.ai in conjunction with booking.com. Our extension is designed to assist with a wide range of online services, including travel and accommodation booking platforms like booking.com. Just ensure that instasponse.ai is compatible with your browser and active while you navigate through booking.com for an enhanced experience.

Which platforms currently support integration with instasponse.ai?

At present, instasponse.ai is integrated with major platforms like booking.com and Expedia. We are also in the process of expanding our service to include Airbnb, which is expected to be available soon.

How does Instasponse.ai benefit my hotel or villa?

Instasponse.ai enhances guest experiences with features like rapid response times in major OTAs like booking.com. It helps turn potential challenges into opportunities for exceptional service.

Is Instasponse.ai suitable for all types of online businesses?

No, Instasponse.ai is tailored exclusively for the hospitality industry, focusing on hotels and villas. Its features are optimized for the unique needs of these businesses, including integration with major Online Travel Agencies (OTAs) such as booking.com.

Can Instasponse.ai be integrated into our existing systems?

Currently, Instasponse.ai is designed for effortless integration into the platforms of booking.com and (Airbnb and Expedia integrations are coming soon), ensuring a smooth transition without disruption to your operations.

How does Instasponse.ai handle negative reviews or guest concerns?

Instasponse.ai excels in turning challenges into opportunities. It employs a sophisticated algorithm to address guest concerns promptly, resolving issues in real-time and transforming potential negative reviews into positive testimonials.

What sets Instasponse.ai apart from other communication tools?

Instasponse.ai distinguishes itself with a dedicated focus on the hospitality industry, delivering specialized features such as personalized responses, rapid communication, and an advanced algorithm. It is a tailor-made tool designed to enhance guest satisfaction for hotels and villas, ensuring both hoteliers and front office staff enjoy seamless communication, responding to requests and reviews in seconds! Additionally, Instasponse.ai is a user-friendly plugin that can be easily downloaded as an extension for your convenience.